Grow the right way.
Then hire.
Most owners come to us asking for a new hire. Many need a clearer structure, a leaner hierarchy or better processes first. We start there, and recruit only when the business is ready for the right person.
Most owners come to us asking for a new hire. Often the business needs something else first: a clearer structure, a leaner hierarchy, and processes that support the team instead of slowing it down. Hiring into a structure that does not work only makes the problem more expensive.
So we start with the business. We restructure where it is needed, streamline how the work gets done and help owners and managers lead with more clarity. Sometimes that means taking people out to build a leaner, more performant team. When a role is genuinely needed, we recruit for it, drawing on 15+ years in hospitality and a professional network across Jakarta, Bali and Lombok.
Adding people to a structure that does not work multiplies the cost of the problem. We fix roles, reporting lines and processes first, so every hire has something solid to step into.
A leaner hierarchy means clearer roles and faster decisions, not cutting for its own sake. A smaller team, well organised and well led, regularly outperforms a larger one.
When a role is genuinely needed, we deliver a focused shortlist with honest notes, and we turn down searches that are set up to fail before you spend money on them.
Three services, in the order we usually apply them. Most engagements begin with the business itself; recruitment follows when a role is genuinely needed.
Grow the right way before you grow bigger. Organisational reviews, restructuring, leaner hierarchies, streamlined processes, KPI and performance support, and one-to-one coaching for owners and management. Sometimes the right move is fewer people, better organised and better led.
The right hire, when the role is genuinely needed. Backed by 15+ years in hospitality and a professional network across Jakarta, Bali and Lombok, spanning every professional path from leadership and finance to operations, culinary and guest experience. Focused shortlists, honest notes, and career advisory for the professionals we place.
From complex cases to everyday questions. PKWT and PKWTT contracts, lawful restructuring, company regulations, KITAS and PT PMA, delivered with qualified Indonesian legal partners. How it works →
We work from the inside of the business outwards. Recruitment is a step in the process, not the starting point.
How the business really runs: structure, roles, costs, processes, reporting and team morale.
A leaner, clearer hierarchy. Sometimes fewer people, better organised and better led.
Processes, reporting and KPIs that support the team instead of slowing it down.
Only for roles the business genuinely needs, through direct search and our network.
Coaching owners and managers so the new way of working holds after we step back.
Recruitment is one half of the work. The other is what happens inside the business once the right people are there — and often before.
We work directly with owners, General Managers and senior teams — inside the business as it operates, rather than reporting on it from the outside and handing over a document.
Identifying where a business is exposed operationally, structurally or commercially, and dealing with it early. Most costly problems in hospitality were visible months before anyone acted on them.
Helping management define measures that reflect how the property actually runs — then supporting them week by week to reach those targets, not simply reviewing them afterwards.
Ongoing, confidential support for the decisions in front of an owner or GM right now — structure, people, priorities, difficult conversations — rather than advice delivered after the fact.
Helping foreign owners and managers achieve commercial results while working with Indonesian management culture rather than fighting it. This is usually the difference between a team that complies and a team that commits.
Surfacing what teams genuinely need so that performance improves because people are supported and understood — not because they are pressured. Morale is an operating metric, not a soft one.
Proven in real engagements, not theory.
Everything on this page comes from work alongside owners, General Managers and senior teams across Bali and Lombok: restructuring, leaner hierarchies, risk mitigation, performance and KPI delivery, and culture-led team management. Our engagements are confidential, so we take you through the case studies closest to your situation in the first conversation.
Separately from our advisory and recruitment work, we advise on Indonesian employment and business matters with our qualified legal partners in Jakarta, whether the question is high-stakes or part of running the business day to day.
Choosing between a fixed-term contract (PKWT) and a permanent one (PKWTT), and using it correctly. A fixed-term contract used for a role that is permanent in nature can be treated as permanent by law, with the obligations that follow.
When a leaner structure means fewer people, the process, documentation and severance have to follow Indonesian labour law. We make sure the change holds up, and that it is handled with respect for the people involved.
Employment contracts, company regulations (Peraturan Perusahaan), job descriptions and reporting lines that reflect how the business actually runs.
Work permits for foreign managers and foreign-owned company setup and integration, coordinated through our partners in Jakarta.
Legal advice is provided together with qualified Indonesian legal partners.
Beyond recruitment and advisory, we open doors through trusted partnerships from Jakarta to Bali — covering F&B consultancy, finance and quality audits, and operations and workflow. One point of contact, the right specialist every time.
A curated selection of roles we are actively recruiting for. Each placement handled personally and confidentially.
Own controls, reporting, budgeting and cash management across a multi-property hospitality operation in South Bali.
View role FinanceLead controls, reporting and growth planning for a lifestyle hospitality group in Lombok. Relocation support available.
View role F&BSupport restaurant, bar and banquet operations at a luxury property in Kuta Lombok. International luxury experience preferred.
View role ReservationsLead a small reservations team, drive conversion and uphold response standards across all booking channels.
View role OperationsRun day-to-day operations across managed villas — standards, guest requests, maintenance and team supervision.
View role20 searches filled across Bali and Lombok in 2026. See the track record.
Bali is a mature, fast-moving hospitality market — Uluwatu, Canggu, Ubud and Seminyak each demand a different kind of operator. Competition for proven GMs, revenue managers and reservations talent is intense, and the best candidates rarely answer job ads. We recruit through relationships built inside Bali's boutique hotel, villa and restaurant scene, matching people not only to a role but to a property's pace, ownership style and guest profile.
Kami membantu hotel butik, vila, dan restoran di Bali menemukan staf yang tepat — dari manajemen hingga reservasi.
Bali roles · Lowongan Bali →Lombok is Indonesia's next chapter — Kuta Lombok and the south coast are growing quickly, but the local talent pool for senior commercial and finance roles is still thin. Owners here often need people willing to build structure from scratch: first Head of Finance, first Head of Sales & Marketing, first proper reservations team. We know which candidates genuinely thrive in a frontier market and which only think they will — and that judgement is most of the placement.
Kami membantu properti di Lombok membangun tim dari awal — posisi keuangan, penjualan, dan operasional.
Lombok roles · Lowongan Lombok →Vous investissez ou opérez à Bali ou Lombok ? Travaillons ensemble — en français, du premier appel au contrat.
¿Invierte u opera en Bali o Lombok? Trabajemos juntos — en español, desde la primera llamada.
Investi o gestisci una struttura a Bali o Lombok? Lavoriamo insieme — in italiano, fin dal primo contatto.
Untuk pemilik properti dan kandidat di seluruh Indonesia — kami berbicara bahasa Anda, dari wawancara hingga penempatan.
Sie investieren oder führen ein Haus auf Bali oder Lombok? Arbeiten wir zusammen — auf Deutsch, vom ersten Gespräch an.
And of course, in English — the working language of hospitality across both islands.
Real hiring stories, salary guides and practical advice for hospitality owners and professionals across Bali and Lombok. New pieces added regularly.
Hierarchy, indirect communication and what “yes” can really mean — plus how to build strong Indonesian leadership around you, and why recruitment cannot fix an unclear structure.
When people keep resigning, the cause is often the owner rather than the team — plus how to manage across Indonesia’s islands, languages, cultures and religions, and where one-to-one coaching helps.
Read the article → Recruitment · NewWhat owners should settle before a search begins — responsibilities, decision authority, salary against real scope, what to ask in interviews, and what the first 90 days should look like.
Read the guide → Salary GuideReal ranges for basic pay, allowances, BPJS and THR — plus why location, owner type and six-day weeks are moving the numbers. In English and Indonesian.
Read the guide → Panduan · IndonesianKisaran gaji Villa Supervisor dan Villa Manager di Bali, plus saran karier kami: mengapa bertahan 2–3 tahun di satu posisi membuat gaji Anda naik tajam di kemudian hari.
Baca panduan →No. Many businesses that ask for a new hire need a clearer structure, a leaner hierarchy or better processes first. We start with how the business runs and recommend recruitment only when a role is genuinely needed. Sometimes the right answer is fewer people, better organised.
We diagnose how the business really operates, restructure where needed, streamline processes and reporting, and coach owners and managers so the changes hold. We work alongside owners, General Managers and senior teams rather than handing over a report.
Across Bali and Lombok, with a professional network that extends to Jakarta and the wider Indonesian archipelago.
Hotel, villa, restaurant and retreat roles across every professional path: General Managers, Directors of Rooms, Executive Chefs, Finance Controllers, commercial and revenue leaders, Villa Managers, plus operational, reservations and guest experience talent.
Yes. Together with our qualified legal partners, we advise on choosing between fixed-term (PKWT) and permanent (PKWTT) contracts, employment documentation, lawful restructuring, and work permits for foreign hires.
Six: English, Indonesian, French, Spanish, German and Italian, which helps foreign owners investing in Bali or Lombok who prefer to work in their own language.
Yes. Every engagement starts with a complimentary conversation to understand what is happening in the business and whether we are the right fit.
BranchCollab is led by Pablo Calvino, with 15+ years across hospitality operations, regional business development and recruitment in Europe and Indonesia — including Michelin-starred kitchens, high-volume restaurants, luxury resorts and Accor Southeast Asia.
Searches are handled personally and supported by trusted specialists when deeper functional assessment is required. We work across six languages — English, Indonesian, French, Spanish, German and Italian.
Get the right person on the right mission, in the right place.Conscious Growth
Open positions across Bali and Lombok, updated regularly. Applications take a few minutes and are handled confidentially.
View Open Roles & ApplyWe had spent months with a larger agency before Pablo placed our GM in six weeks. Different league.
Pablo understood the spirit of our property before we'd even finished briefing him. The candidates he sent were extraordinary — and the one we chose has reshaped our team.
Hospitality recruiters in Indonesia rarely understand restaurants. Pablo does — he has lived it. He found us the right Head Chef on the first introduction.